Our commitment lies in providing personalised support services that enable individuals to live independently with confidence. Our focus is on care, respect, and meaningful support that fits your life.

About Reach & Rise Support Services

A Message from Our Founder

Hi, I’m Elise Zanoni. I founded Reach & Rise Support Services because I am deeply passionate about helping people live meaningful, independent, and fulfilling lives.

Both my personal and professional life have shaped my journey here. As both a mother and a support worker, I have gained a firsthand understanding of how vital compassionate, reliable support is for individuals living with a disability and their families. I know through experience that trust, consistency, and genuine care are the most important foundations when supporting someone’s wellbeing.

I established Reach & Rise with a clear goal: to provide high-quality, person-centered support that focuses on your unique goals, strengths, and aspirations. I truly believe that every person deserves to feel respected, valued, and fully included within their community.

We don’t believe in “one size fits all”. Our supports are:

  • Tailored to your specific needs.
  • Delivered with professionalism and heart.
  • Collaborative, working closely with your family and allied health professionals to ensure your NDIS goals are being met safely and effectively.

Our focus is always on building your independence, encouraging you to get involved in the community, and helping you develop the confidence to take on everyday life. I look forward to supporting you on your journey to reaching your full potential.

Our purpose is simple: to support you to reach your goals and rise to your fullest potential.

Our Vision

We’re all about understanding the person behind the plan. We take the time to listen, learn what matters most to you, and shape your support around your goals, preferences, and daily life. Every journey is different, and we’re here to walk alongside you with care, consistency, and genuine connection.

We believe people thrive when they feel heard, respected, and empowered. That’s why our approach centres on strong relationships, reliable support, and giving you the confidence and freedom to make choices that guide your own path forward.

Our Approach

Personalised Support That Fits Your Life

Support should never feel standardised or impersonal.


We focus on creating personalised support systems that reflect your lifestyle, preferences, and goals. Our services adapt to your needs, whether you require assistance at home, community support, or help building everyday skills.

Our team works closely with you to ensure every aspect of your support feels comfortable, consistent, and reliable.

Our Values

Values That Drive Every Step of Care

Everything we do is guided by strong values that shape the way we deliver support.

Respect

Every individual is treated with dignity and understanding

Independence

We encourage and support confident, self directed living

Consistency

Reliable support you can depend on every day

Compassion

Care that is patient, understanding, and genuine

Trust

Building long term relationships based on reliability and honesty

Reach & Rise Support Services
Why Choose Us

WHAT MAKES US DIFFERENT

Choosing the right NDIS service provider can make a significant difference in your daily life. What sets us apart is our focus on:

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Individual focused support

not one size fits all care

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Clear communication

so you always feel informed

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Flexible services

that adapt as your needs change

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Reliable support workers

who show up and care

OUR TEAM

A Team That Truly Cares

Our team includes experienced and dedicated NDIS support workers who are passionate about making a positive difference. We carefully match individuals with support workers who align with their needs and preferences, ensuring a comfortable and supportive experience. Every member of our team is committed to delivering high-quality disability support services with professionalism and care.

COMMUNITY

Supporting the Northern Gold Coast Community

We are proud to be part of the Northern Gold Coast community, providing support that is accessible and locally focused. Our understanding of the local area allows us to connect individuals with the right services, activities, and opportunities within their community.